Privacy Policy

At HairExcellence, we are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data across our website, social media, and communications. By using our services, you agree to our trusted privacy practices. Your security is our priority!

Personal Information We Collect

We may collect the following Personal Information:

• Name

• Postal address (including billing and shipping addresses)

• Telephone number

• Email address

• Payment information (processed through third-party services)

• Profile picture

• Social media account details

If you provide Personal Information about others, you confirm that you have their consent to share their details with us.

How We Collect Personal Information

We and our service providers may collect Personal Information in various ways:

• Directly from You: When you register, make a purchase, or subscribe to our newsletter.

• Through Automated Technologies: Cookies, pixel tags, and analytics tools.

• From Third Parties: Public databases, social media platforms, and marketing partners.

How We Use Personal Information

We may use your information for the following purposes:

• To process transactions and fulfill orders.

• To send you important updates and marketing communications.

• To personalize your experience and recommend products.

• To improve our website and Services.

• To comply with legal and regulatory obligations.

How We Share Personal Information

Your Personal Information may be shared with:

• Service Providers: For payment processing, shipping, analytics, and marketing.

• Business Partners: For promotional offers, with your consent.

• Legal Authorities: If required by law or to protect our rights.

• Social Media: If you choose to interact with us through social platforms.

Data Protection & Security Compliance

We implement strict security measures to protect your data in accordance with industry standards, including:

• Encryption and secure storage practices.

• Regular audits and compliance checks.

• Access restrictions to sensitive data.

If you have concerns about data security, contact us at [Your Contact Email].

User Rights

You have the right to:

• Request access to your Personal Information.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

To exercise these rights, contact us at [Your Contact Email].

Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

Third-Party Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Returns & Refund Policy

We accept returns/exchanges within 5 days of receiving the order if:

1. The item is in its original, unused condition.

2. The return shipping cost is covered by the customer.

3. HairOriginals is not responsible for damage occurring during return transit.

To process a return, email us at [Your Returns Email] with your order details.

Refunds are processed within 3-7 business days after receiving and inspecting the returned product.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.